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Terms & Conditions

Disclaimer

By accessing this website, you implicitly agree to these terms and conditions. This site and its contents are provided to you "as is;" the site may contain errors, faults and inaccuracies and may not be complete or current.

Copyright

The copyright on this site and its contents remains the property of the site owner (or in the case of product-specific material, the manufacturers mentioned therein).

Please do not copy or appropriate this content for any purpose other than personal, non-commercial use.

Any other use (including the reproduction, modification, distribution, transmission, republication, display or performance) of the content of this site is prohibited by law.

Trademarks

This website may include registered trademarks and other trademarks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trademarks is strictly prohibited.

Included Trademarks and Registered Trademarks remain the property of their respective owners.

Links

This website may contain links to third-party sites. These sites are not under our control, and as such we cannot be held responsible for their content. The links are included for informative purposes and do not imply endorsement. To link to our website, please contact us first.

Privacy

All private data collected on this site is handled securely and respectfully. We will not disclose, distribute or sell data to third parties.

This website may employ a feature of your web browser known as "cookies" to store randomly-assigned information and identify you to the system. No personal details are contained in the cookies.

Shipping and Delivery

We deliver products Australia wide using Australia Post or a registered reputable courier. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. If you live outside the Perth metro area then we will provide you with a quote for delivery. Orders are dispatched within 2-3 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do.

Security Policy

When purchasing from DBM Landscapes your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre info@dbmlandscapes.com.au

Customer Service Policy Statement

If for any reason we are unable to dispatch your order we will notify you within 2-3 business days

Customer Service Policy

DBM Landscapes is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2-3 business days to arrange an agreeable alternative item, a backorder or a full refund.

Shipping costs and policy

Shipping costs are calculated in the shopping cart by the customer and are based on the destination of the customer and the total cost of the order.

Delivery timeframe

Orders are dispatched within 2-3 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia.